CROSS

Residential Remodeling Project Manager

Job Title: Residential Remodeling Project Manager

Scheduled Days/Hours: Monday-Friday, Business Hours

Reports To: Production Manager

Salary: Based on experience

Company Overview:

CROSS is an award-winning luxury design-build firm in San Antonio and the surrounding areas. We specialize in designing and building custom-tailored residential spaces with a focus on craftsmanship, quality partnerships, and attention to detail. With over 20+ years of experience, we have curated a highly qualified, personable team dedicated to guiding clients through the remodeling process. Learn more about us at: CROSS

General Position Summary:

Are you a detail-driven, relationship-oriented construction professional with a passion for excellence?

Do you thrive on managing high-end residential remodeling projects that demand quality, precision, and excellent customer service? If so, CROSS is looking for you. 

Responsibilities: As a Project Manager at CROSS, you'll play a pivotal role in delivering each project with precision, excellence, and unmatched craftsmanship and oversight. This position combines sharp administrative skills, hands-on site leadership, and polished client communication to ensure every detail exceeds expectations.

Key Responsibilities:

• Own the Schedule: Create, manage, and update daily, weekly, and monthly timelines to keep projects on track and within budget.
• Client Experience First: Ensure consistent and timely communication throughout and after the project.
• Quality Control: Coordinate and supervise job sites, Trade Partners, and in-house staff to ensure work exceeds expectations and meets CROSS standards.
• Collaborate Across Teams: Facilitate seamless communication between clients, designers, architects, and Trade Partners, and document communication using our online project management system.
• Documentation & Reporting: Maintain meticulous records, approve invoices, and ensure all project decisions and warranties are properly tracked and executed.
• Post-Project Stewardship: Stay connected after completion as the warranty specialist, ensuring continued satisfaction and fast resolutions.

What We're Looking For:

• Proven experience managing luxury residential remodeling projects (6+ years preferred)
• Proficiency with online project management systems
• Exceptional written and verbal communication and client service skills
• Deep knowledge of construction processes, inspections, permits, and code compliance
• Strong organizational skills and a passion for getting it right the first time
• Leadership with integrity, accountability, and calm under pressure

Qualifications:

• A bachelor's degree in construction management, Civil Engineering, project management or a related field is preferred
• Proven experience as a Remodeling Project Manager in the high-end residential construction industry
• Strong knowledge of construction processes, building codes, and regulations
• Excellent leadership and negotiation skills
• Proficient in project management software and the Microsoft Office suite
• PMP or other relevant certifications are a plus
• Excellent communication and interpersonal skills to effectively interact with clients, architects, and trade partners
• Strong organizational abilities and attention to detail to maintain project documentation and schedules
• Ability to ensure work quality and conformance with contractual agreements
• Excellent computer skills with construction software experience
• 6+ years of residential construction PM experience

Salary and Benefits:

• Full Time
• Competitive salary commensurate with experience
• Medical
• PTO
• Dental/Vision
• 401k with company match

CROSS CAREERS

• Can-Do Attitude - do hard work well, reliably, and with integrity. Listen to other ideas or opposing points of view to learn, discover, and implement the best solutions actively and optimistically.
• Passion for the Mission - say what we mean, match our behaviors to our words, and take responsibility for fostering an honest, trusting, open, and inclusive environment where motivated employees can flourish and succeed to their highest potential.
• Executive Level Treatment - deliver exceptional value, give attention to detail, and maintain clear, accurate, complete, and consistent communication. Be mindful and respectful of how our work impacts the success of our teammates, our families, and our clients.